Once your order has been dispatched, we'll email you a tracking link automatically so you can follow its progress — no account needed.
Haven't received your tracking email?
Check your spam/junk folder first. If it's been more than 2 business days since you ordered and you still haven't heard from us, email hello@jawaixon.co.uk with your order number and we'll chase it up.
Tracking shows no movement?
Occasionally tracking updates lag behind the parcel itself. If your estimated delivery window has passed with no update, contact us at hello@jawaixon.co.uk and we'll investigate straight away.